I am a million member and always enjoy traveling on AA,but U.S. Air is not any excellent. The personnel is rather rude
I was to inform you of my not so nice expericences together with your airline, and requesting a refund of my flight. To start with I used to be suppose for being within the 7:55am flight from Gulftport,MS.
no. 0012309351902 from SNA to DFW. I used to be issued upcoming flight passes superior for the calendar year. I am creating to ask for which you waive the $200 transfer demand when I'm able to make use of the passes.
Past thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t show you plenty of about the superb service I been given. I requested a wheelchair for equally airports as well as chair and attendants were being ideal there and went previously mentioned and past the decision to responsibility.
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My other difficulty is that the food vouchers that I've gained were not ample!!! They only gave me $32, for 3 meals! That isn't adequate to eat a meal anyplace in LA, or everywhere in the airport. I'm anticipated to obtain a few foods away from $32 in this article at the hotel? Impossible!!!
On 7/19/2013 I flew as a result of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I'd the worst working experience I've at any time experienced Together with the American Airways Associates there and when I named purchaser service they had been no help both. Initially, 1 of your respective Reps sent us to the incorrect gate; I needed to question a representative where our flight would be departing from simply because a gate quantity wasn't on my boarding go. We went towards the gate instructed and had been sent to the incorrect gate, because we had been at the incorrect gate we did not listen to our departing flight details leading to us to overlook our flight. We went to the counter requesting a standing of our flight mainly because we experienced read very little, a person AA attendant on the station was not ready to look nearly anything up due to the fact she was typing or carrying out another thing. I explained to her that it was essential mainly because we could skip our flight. She didn’t care. While there was an extended line of men and women ready to speak with the sole AA rep readily available. I waited in line for as long as I could, I then saw an AA consultant strolling by and I stopped her for help, she stated there was almost nothing she could do and sent us to another AA desk. We went to that desk and we were being told our plane was right there outdoors on the point of acquire off and that they might not allow us to on the airplane due to the fact when they known as the AA representatives over the airplane and question them to anticipate us it makes Everyone mad?
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Once i obtained on the complimentary lodge that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights which were available on USAIR. She informed me there were no open seats on any with the early USAIR flights. I was on the internet and could see that there have been readily available flights. I really booked a flight to demonstrate it to her.
I wished to take a instant to contact out the fantastic consumer service Connie Sanders in your Dallas Office environment gave my spouse And that i in an exceedingly demanding condition. Connie went earlier mentioned and past to be sure we were being looked after and her volume of awareness see this page to repairing our trouble crammed day was remarkable, she single handedly restored my faith within your Group and he or she justifies congratulations for that operate that she does.
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My Close friend of mine booked my mom a reservation from haiti to miami fl I compensated her $three hundred to acquire me the fares having said that she did not explained to me the flight are going to be booking over a nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I've if the seat is not really warranty why did she took the money from me
Prospects who want to go with or complain to American Airways can Make contact with the company Business office at:
I are actually to the phone for 3 hrs endeavoring to solve a concern exactly where my bag was split open and my possessions lacking.